FREQUENTLY ASKED QUESTIONS

Please check out the PRICING tab at the top of our website where you will see all of our special pricing deals for both logo animation and logo design packages.

When animating an existing logo, the more videos you purchase at one time, the more of a discount you will receive as you’ll see in our bundle pricing!

All logo animation orders are normally completed and e-mailed back within 96 hours or less. If you need your videos sooner, you may elect to pay a small fee to upgrade for expedited turnaround which is 24 hour or less.

No, unfortunately we cannot combine template effects. Your video(s) will only come as shown on the specific sample(s) you choose.

Where possible, our animation team automatically adjusts the colors of effects to match the logo design you provide us with.

If you have any questions about this you can e-mail our animation team: support@logoanimators.com

If you don’t already have a logo, we can create one for you at an additional charge!

Check out ORDER NOW > LOGO DESIGN at the top of our website to see samples of 100% custom logos we have created for past clients, pricing, and all additional information regarding logo design. You can also click the button below!

SHOP LOGO DESIGN

You will own 100% of the rights to your logo that we create for you. Once we e-mail the final logo design files to you, we release all rights of your design to you, and only you!

Once we have completed your project, it will be e-mailed back using the original e-mail address you provided us with when submitting your order.

  • • Social Media posts & videos (Instagram, Facebook, TikTok, etc.)
  • • Social media ads
  • • Great as intros/outros for YouTube!
  • • Websites
  • • Presentations
  • • Promotional/Marketing videos
  • • Anywhere a standard video file is accepted

All animation templates on our site include default audio effects that will automatically be applied to your video. Unfortunately, we cannot alter the default audio that comes with your template.

If you prefer for your video to have no audio at all, please let our design team know after you place your order and they can remove it completely. Just e-mail them with your full name and order number: support@logoanimators.com.

Templates cannot be altered in any way so the only revisions allowed would be “color changes” on the animation effects if the specific template allows.

Your animation video will be the exact same length as the template shown on our page. We unfortunately cannot adjust the duration or timing of our templates.

Unfortunately, we cannot alter any of our templates. The only changes you are able to make will be the color of certain animation effects, if that specific template allows.

If you’re wondering what color changes are possible with a specific template you’re interested in, please e-mail our animation team directly and they can assist with any questions: support@logoanimators.com.

Unfortunately, we don’t offer custom animation videos, but we have over 200+ animation effect templates to choose from on our site.

If you are looking for something specific, please reach out to our team on Instagram using the Chat at the bottom right corner of your screen and one of our team members will be happy to assist!

We currently accept the following payment options on our website:

PayPal, Venmo, Apple Pay, Credit Card (Visa, Discover, Mastercard, American Express), Google Pay, Shop Pay.

All products and prices listed on our website are in USD.

Once you are ready to order, full payment is required up front in order for our team to get started on any project.

Be sure to visit our “REVIEWS” tab above where you’ll see over 550+ satisfied clients who have tagged us, and show the completed work that we’ve done for them.

Due to the time consuming and detailed nature of digital animation and logo design work, we do not offer refunds once your order has been started or completed by our designers.

However, we will ALWAYS do our best to help remedy a situation if there are any issues with your project once received.

If you are not happy with your product for any reason, please e-mail our support team and we will help resolve any issues: support@logoanimators.com.

Be sure to visit our “REVIEWS” tab above where you’ll see over 550+ satisfied clients who have tagged us, and show the completed work that we’ve done for them.

Unfortunately, we cannot add text to your logo design or animation video. We only animate the exact logo design that you provide us with.

Currently we can only accept PNG (transparent background) or JPG file when uploading your logo here on our website.

We are a US-based company, with a majority of our team located on the West and East coast.

When selecting your favorite animation video(s) here on our website, you may choose between 16:9 Horizontal or 9:16 Vertical video, depending on how you plan to use the final product.

Note: Horizontal videos are generally recommended for regular social media posts, YouTube videos, intro/outro, etc. Vertical videos are generally recommended for FB reels, IG stories, TikTok posts, etc.

All videos also come standard in 1080p HD quality. For an additional fee, you may choose to upgrade to 4K quality video for any given effect before you add the product to your cart.

Even if you only have one logo design, many clients choose to purchase more than 1 video to showcase their logo, using different effects. These work great for marketing/promo videos, and also posting on social media to stand out from your competitors!

If you plan to promote different videos throughout the year, planning ahead and buying multiple videos at once will save you money since we discount prices as you bundle!